Which categories can you use when creating a service catalog in SAP Service Cloud Version 2? Note: There are 2 correct answers to this question.
Which actions are necessary to use installed bases in cases? Note: There are 2 correct answers to
this question.
Which configuration steps are mandatory to link customer e-mails with cases? Note: There are 2 correct answers to this question.
Which objects are needed to create a registered product? Note: There are 2 correct answers to this question.
Which user types are available within SAP Service Cloud Version 2? Note: There are 2 correct answers to this question.